How Our Care Process Works
Share
Fill out our consultation form or call us any time to ask questions and share your story so we can advise you on the best process, schedule, and plan. We can go over rates, caregivers, and any detailed requests you may have to make sure the engagement is exactly what you are looking for.
Schedule
We will work around your family’s schedule. With over 500 caregivers, Family Matters can find an ideal match for your family. We also know the best caregivers that will fit your specific needs and preferences. Your Care Manager will arrange a caregiver part time to full-time and can start your engagement in a few days.
Care
Our caregivers are there for you and your loved one 100%. We want everyone to be pleased with the services provided and hope to bring you joy and relief in this time of need. If you find you need us more often or less frequently, please let us or the caregiver know and we can adjust the schedule.
Follow-up
Family Matters is committed to having the best customer service – and being the gold standard for in-home care services. The emotional relationship we have with our families is sincere and open. We take pride in the satisfaction our families have with us and look forward to you enjoying the same experience.
Enjoy Quality of Life at Home
If your loved one needs extra help to stay in their own home, you don’t have to do it alone. We help people enjoy life at home, whether they’re elderly, suffering from dementia or Alzheimer’s, or recovering from injury or surgery.
Because Home Is Where Comfort Lives – Our Services
At Family Matters In-Home Care, we offer a range of services designed to bring comfort, support, and peace of mind to families:
- In-Home Care – Personalized care that helps your loved one remain safe, comfortable, and independent in the place they love most.
- Alzheimer’s & Dementia Care – Gentle, patient support that preserves dignity and creates meaningful moments each day.
- Veteran Care – Respectful, reliable care for those who have served, tailored to the unique needs of veterans and their families.
- Recovery Care – Extra support during recovery after illness, injury, or surgery, making daily life a little easier.
- Companion Care – Friendly companionship and a helping hand with everyday tasks to brighten your loved one’s day.
- 24-Hour Home Care & Overnight Care – Around-the-clock care and reassurance, so you never have to worry about your loved one being alone.
No matter which type of care you need, you’ll always find the same warmth, reliability, and family-centered approach in everything we do.
Families Share the Difference
Family Matters Made
A Free Guide to Choosing an In-Home Care Company
Download our PDF In-Home Care Guidebook, containing helpful checklists & tips to help you find the right provider for you or your loved one.
Download your free guide to receive:
- Essential questions to ask every caregiver
- Helpful checklists to vet each provider
- Tips on how to talk to your loved one about in-home care services.