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In-Home Care Agency Testimonials
We wanted our mom to watch our family grow while she was aging. Her physical and mental health was declining and we needed trained care providers to assist us during the day and weekends. Family Matters helped complete us as a family when we needed help, and gave my mom the care and love she deserved.
Patient trusted. Family approved.
Family Matters has been the trusted home care agency for hundreds of Bay Area families
just like yours.

Client Stories & Testimonials

We have hundreds of satisfied clients who have shared their positive experiences
M.S. Baldwin
May 24, 2016

Family Matters gave me excellent care over an 8-week period. The management was knowledgeable, well organized, sympathetic, and flexible in answering questions and providing for my needs.

The caregiver provided excellent care, had a positive attitude, was helpful with any tasks as needed, and helped to provide support as I regained my strength. She was skilled in personal physical care, household chores, cooking, and cleaning tasks, and encouraged my rehabilitation.

Jim G.
Jan 15, 2017

I can’t say enough about the two wonderful experiences I had with Family Matters In-Home Care. They are probably the most professional care provider and deliver a beyond-all-expectations experience. The owners had two in-home meetings at my location, first to explain, and then secondly to assess the services I would need to ensure the care I received was first class.

They were even able to provide equipment at no charge, so I would not have to purchase any for a short-time need. I had two different in home caregivers, due to needing surgery and then an unexpected follow up surgery. Both times I was unprepared for the level of responsible care that was given. They did the kind of job that raises the bar and standards for in-home care.

Rochelle H.
April 3, 2016

Working as part of the social services department in a skilled nursing facility, I am always providing resources and referrals to my patients and/or their families to ensure a safe discharge plan is in place when my patient is ready to go home.

One of the companies I have referred my patients to is Family Matters In-Home Care. The team has always been available to meet with my patients and families at the facility to discuss the care needs of the patient. Several of my patients have chosen this company for their care needs, and they have called me to give me feedback of how wonderful their caregivers are. Knowing that my former patients and their families are happy and satisfied with the care provided by Family Matters In-Home Care, makes me confident in the referring them to my future patients and families.

Video Testimonials
Watch some of the great feedback our caregivers have received from our happy clients

Reviews from
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Chrissi S. (San Jose, CA)

Trustworthy, attentive and family-oriented home care agency. 5 stars for reliability, safety and compassion toward their patients. Pricing is high but we used a more inexpensive vendor prior to going with FMIC and you really do get what you pay for. Book keeping is important if you are utilizing long-term insurance … FMIC was excellent in this area. From the caregiver side … how the vendors treat the employees they send into your home is important. Caregivers who don’t feel like they are treated fairly and valued by their employer won’t work for their patients. My family was looking for an able caregiver who would attend to my mother with love and humanity. We found a true gem in the CNA that FMIC provided us. We used FMIC for 2 years, same caregiver the whole time.

Yelp 5 Star Review

Peter S. (Los Gatos, CA)

Family Matters In-Home Care stands out as being warm and compassionate. Their team is thoughtful, thorough, proactive, detail-oriented, communicative, creative, and honest. They are able to handle all aspects with finesse.

Yelp 5 Star Review

Heather M. (Watsonville, CA)

I can’t say enough about how Family Matters and their team came to our aid in caring for Mom. Mom didn’t feel she needed care, and needed an experienced care giver to fit her needs. Family Matters pared her with our amazing Gail, and the match was made in heaven. They were responsive and caring, reliable and informative. We couldn’t have asked for a better match! Thank you Family Matters, I would definitely recommend your service to those wanting the BEST care for a loved one, even those who feel they don’t need care!!!They are able to handle all aspects with finesse.

Yelp 5 Star Review

Enjoy Quality of Life at Home
If your loved one needs extra help to stay in their own home, you don’t have to do it alone. We help people enjoy life at home, whether they’re elderly, suffering from dementia or Alzheimer’s, or recovering from injury or surgery.
Free In-Home Care Guide
Helpful checklists and tips to help you decide on the right in-home care provider.
A Guide to Choosing an In-Home Care Company
5 Star Yelp Review
Caring Super Star 2021 by
5 Star Rating on
Best of Home Care Provider of Choice 2024
A+ BBB Rating 5 Star Rating
American Board of Home Care Member
CALL (888) 962-4836
HCO #434700005 & 374700275
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