Meet Our Team

Carol has spent the past forty years working in the healthcare field and has dedicated her life to caring for others. As a C.N.A. she worked on El Camino Hospital’s cardiac unit, Los Gatos Community Hospital, and several home health and hospice agencies, as well as at The Women’s Cancer Center in Los Gatos and for a neurology office in other capacities. It is her belief that all those in need of home care should be treated with the same level of dignity and respect that would be provided to a family member, and she has made that the company’s goal.

Jacob has a Bachelor of Science degree in Psychology and over a dozen years of experience working in healthcare, but his passion for working with older adults is rooted in his younger years. He had a close relationship with his grandparents, Marlene, Ron, Shirley and Gene, as well as with his great-grandmother Hazel. His experiences while growing up taught him to respect and delight in the wealth of life experiences that older adults can share, and he attributes his love for his work to what he learned while helping care for Marlene and Ron during the latter stages of their cancer. Since 2008 he has been volunteering as a Big Brother for Big Brothers Big Sisters. Jacob and his wife Michelle have two children, Mason and Adalyn. He also enjoys reading, exercising, and travel.

Marcus has spent the past ten years working in the home care field. A history buff, he values the time he spends just listening to older people share their accumulated wisdom, and particularly loves when they tell stories about living through events that he has studied. Marcus takes pride in his ability to help others get the most out of their life, as well as in providing encouragement to those who are having a tough time. In his free time he enjoys participating in Jujitsu competitions, watching sports, and traveling with his girlfriend Carrie and their dog Christy.

Rochelle has a Bachelor of Science degree in Business Administration, as well as a Masters degree in Psychology. She has spent much of her career working with seniors as a social services director, discharge planner, and consultant for skilled nursing facilities throughout the Bay Area. In her current role at Family Matters as operations associate, Rochelle enjoys getting the opportunity to interact with clients and help them have a better quality of life at home. When not at work, Rochelle is an avid blogger and enjoys spending time her husband, Steven and their one-year-old son, Bishop.

Wendy has a Bachelor of Arts degree in Human Resources with a focus on Corporate Management, and has used her knowledge within the healthcare industry for over five years. If you need assistance with filing, submitting, or processing insurance claims, she’s become quite an expert and will be happy to help! Wendy attributes her dedication to our clients to the countless hours she spent with her much-adored grandmother, to whom she was devoted. She’s a native of San Jose, where she enjoys all that the city has to offer, and especially loves playing tug of war with her dog Maple.

David has a Bachelor of Science degree in accounting and a background working in CPA offices. In his current position of financial assistant he is in charge of payroll, insurance, and billing. David enjoys working in a field that assists seniors, in part because he remembers the kind care his grandparents received from their caregivers. He likes knowing the positive ways home care can affect not only seniors, but also the peace of mind it can give family members knowing their loved ones are well cared for. Outside of work, David enjoys volunteering at his church. He’s also an avid road biker and loves spending time outdoors hiking with his beloved wife Ruth Ann.

Linda joins the Family Matters team at our newest office serving the Greater San Diego area.  Her extensive background in client services enables her to thoroughly understand client needs and prioritize providing solutions. Linda’s dedication to our clients stems from her personal experience of managing long-term care for her mother and grandmother. She truly understands the need for supporting family members who serve as primary caregivers, family members who manage care from afar, and most importantly, aging adults who no longer have family support. In her free time, Linda enjoys a good movie, spending time with her husband, children, and pups, and relaxing with a little horseback ride on her horse Indy.

Andrew began his career working in various capacities with skilled nursing and rehabilitation organizations including Beverly Enterprises, Covenant Care, and Plum Healthcare. After stepping away to successfully build his own business in electronics, he decided to return to the healthcare field where he feels he can truly make a difference in the lives of others. He is certified as an adult residential facility (ARF) administrator and is experienced in managing many aspects of client care. In his free time, Andrew enjoys watching his son play college hockey and playing fetch with his dog Ziggy.

Jill worked in the healthcare field as a medical assistant before taking time away to raise her family and volunteer in various capacities. Upon reentering the workforce, she wanted to be a part of something that would have a positive impact on others. She has now been a part of the Family Matters team for the past six years transitioning from coordinating schedules to managing care. What she loves most about her role at Family Matters is knowing her work helps people stay in their beloved homes and provides companionship for those whose families live far away.  When not at work, Jill enjoys spending time with her husband of more than 25 years, Dan, and their two children Tara and Connor.