Family Matters In-Home Care is proud to announce that we have once again received three awards from Home Care Pulse, which conducts the annual Home Care Benchmarking Study, the most comprehensive survey of home care providers in North America. These awards include the 2023 Best of Home Care®:
- Leader in Excellence
- Provider of Choice
- Employer of Choice
The Leader in Experience Award is the highest recognition awarded by Home Care Pulse and is given to select home care businesses that consistently rank among the very highest in 10 or more quality metrics. As a Leader in Experience, Family Matters In-Home Care is recognized among the top 10% of home care providers participating in the nationwide Home Care Pulse Experience Management Program.
The Provider of Choice Award is granted only to top-ranking home care providers, based on client satisfaction scores. Family Matters In-Home Care is recognized among a select few home care providers across the country who have proven their ability to provide outstanding care.
The Employer of Choice Award is granted only to the top-ranking home care providers, based on caregiver satisfaction scores. This aware recognizes Family Matters In-Home Care among the best employers of in-home caregivers in the region.
“At Home Care Pulse, our mission is to help home care businesses create an experience that goes beyond client and caregiver expectations,” says Todd Austin, President of Home Care Pulse. “We are happy to recognize Family Matters as a Best of Home Care Provider and to celebrate their accomplishments as a trusted home care provider.”
About Family Matters In-Home Care
Carol Pardue-Spears started Family Matters in 2002 to fill a need for quality in-home care services. Today, the company employs more than 300 caregivers in the San Francisco Bay Area, Sacramento, and San Diego. Our mission is to provide compassionate, quality, in-home care that allows you or your loved one to remain in the comfort of home.
About Home Care Pulse
Home Care Pulse leads the home care industry in experience management, online training, and review management. Through its Care Intelligence Platform, HCP empowers home care providers to attract and retain caregivers even during a historic caregiver shortage. HCP also conducts the annual Home Care Benchmarking Study, the most comprehensive survey of home care providers in North America and administers the annual Best of Home Care awards to agencies that achieve best-in-class client and caregiver satisfaction scores. For more information, visit https://www.homecarepulse.com/.
If you or your family member is considering in-home care as part of a plan to age in place, contact Family Matters In-Home Care today for a free consultation. Our team is dedicated to supporting your family and helping older adults enjoy life in the comfort of their own home for as long as possible.
Some of the services offered by Family Matter In-Home Care include: Alzheimer’s & Dementia Care, Bed & Wheelchair Transfer Assistance, Companionship, Housekeeping & Meal Preparation, Personal Care, Recovery Care, and Transportation.