Campbell, CA – Family Matters In-Home Care is proud to announce that it has earned both the 2026 Best of Home Care® – Provider of Choice Award and the Best of Home Care® – Employer of Choice Award from Activated Insights. These recognitions are reserved for top-performing home care providers that demonstrate outstanding satisfaction among both clients and caregivers, based on independent feedback collected by Activated Insights.
Earning both awards places Family Matters In-Home Care among a select group of home care providers nationwide recognized for delivering high-quality care while also fostering a positive and supportive workplace for caregivers. Together, the Provider of Choice and Employer of Choice Awards reflect a balanced commitment to client experience, caregiver engagement, and operational excellence.
“We’re proud to recognize Family Matters In-Home Care for earning both the Best of Home Care® – Provider of Choice and Employer of Choice Awards,” said Bud Meadows, Chief Executive Officer of Activated Insights. “Because these awards are driven by real feedback from clients and caregivers, this achievement highlights the organization’s consistent focus on quality care, meaningful training, and a strong workplace culture.”
To qualify for Best of Home Care® awards, agencies partner with Activated Insights to gather ongoing feedback from clients and caregivers through monthly live phone interviews. As an independent third-party organization, Activated Insights collects honest, unbiased insights that reflect real experiences.
“Being recognized by both clients and caregivers means everything to us,” said Jacob Laffen, CEO and Co-Founder of Family Matters In-Home Care. “These awards reflect our commitment to compassionate care and to the caregivers who make that care possible every day.”
“At Activated Insights, our mission is to help post-acute care organizations create experiences that exceed expectations for both clients and caregivers,” Meadows added. “We’re excited to celebrate Family Matters for building a workplace where clients feel supported and caregivers are empowered to deliver exceptional care.”
About Family Matters In-Home Care
Family Matters In-Home Care is a family-founded and family-operated home care agency established in 2002. We provide compassionate, reliable in-home care for seniors and adults with disabilities throughout the San Francisco Bay Area, Sacramento, and San Diego. Family Matters is committed to personalized, expert care that ensures every client feels safe, valued, and cared for like family.
About Activated Insights
Activated Insights helps long-term and post-acute care providers strengthen workforce performance, regulatory compliance, and care quality. Through recruitment, compliance-focused education and training, retention, and experience management tools, along with the industry’s leading benchmarking and recognition programs, Activated Insights enables providers to reduce risk, improve satisfaction, lower turnover, and achieve operational excellence across senior living, post-acute and home-based care. Learn more at activatedinsights.com.