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How To Find [Good] Home Care For Elderly Loved Ones

How to Find [Good] Home Care for Elderly Loved Ones

Home care provides a variety of benefits for your loved one and your family. Research shows it can expedite healing, and improve and extend quality of life. It can also be more financially viable than other care options, while preserving your loved one’s sense of independence. But how do you go about finding the best care?

Determine your needs

The first step is to determine the level and type care that is needed. Home care refers to non-medical services that help older adults stay safe and comfortable living in their own home. These services are primarily used for individuals that need assistance with daily activities such as bathing, dressing, and meal preparation. In-home caregivers can also serve as companions for seniors who risk experiencing feelings of loneliness and social isolation.

If your loved one requires medical services such as wound care or administration of injections or medication, a home health aide may be necessary.  Read more about the differences between home care and home health care to help you decide on the best option for your family.

You also want to consider the amount of care needed. Most home care agencies bill hourly, allowing for a lot of flexibility when it comes to out-of-pocket expense. In most cases, a company will work with your family to create a care plan that works around the schedule and amount of care your family needs.

Research home care providers

After you decide on the type and amount of care you need, the next step is to select a reputable company to provide services. Choosing an in-home care provider is a big decision, as you will want to make sure that the person and/or team you hire is a good fit for your family.

Here is a checklist of things to consider when choosing an in-home care provider:

The company

Make sure you are choosing a company that has years of relevant experience in addressing the needs with which your family is most concerned. Be sure it  has a strong history and a solid reputation.

  • How long has the company been in existence?
  • Is the company part of a larger organization, or is it family owned and operated?
  • How flexible is the company in terms of providing a care package that is a perfect fit?
  • When you met a care representative, did you feel like they were someone you could trust?
  • Does the company work with long-term care insurance?
  • Are the caregivers insured and bonded?

The caregivers

Who will be caring for your loved one, and how will they be chosen for you and your family? Make sure you have a good understanding of the process, and feel at ease with the caregivers’ professionalism.

  • How are the caregivers screened and trained?
  • How are caregivers matched and assigned?
  • What happens if you want to change caregivers?
  • What happens if your caregiver is sick or has an emergency?
  • How are your caregivers tracked to see if shifts have been completed?
  • Do we get the same care provider or do you send different providers?

The services

Be clear on what is included in the rate you will be paying, and make sure the services are a match for you and your family’s specific needs. Address things such as pets, errands, diet, medicine, routine, and hygiene.

  • What types of services does the company provide?
  • Can caregivers provide transportation?
  • What happens if you need to alter your schedule or service?
  • What is included in the rate you are paying for the services?
  • What is the price range for services?
  • Will you be easily able to communicate with the person who is supporting your loved one?

Keep this checklist in mind when searching for home care services. The right home care provider should serve as a constant partner beginning the minute you decide to work together. At Family Matters In-home Care, our promise is simple: We will be there for your family 24/7. Call us for a free in-home consultation, to see how we go above and beyond for every family we care for.

Download our free In-Home Guidebook, containing helpful checklists & tips to help you find the right provider for you or your loved one.

Carol Pardue-Spears

Carol has worked in the healthcare field for more than forty years. As a Certified Nursing Assistant, she worked for El Camino Hospital in the cardiac unit, Los Gatos Community Hospital, The Women’s Cancer Center in Los Gatos and several home health and hospice agencies. Carol founded Family Matters in 2002 to fill a deficit she witnessed in high-quality, in-home services and care.

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